Refund policy

RETURN & REFUND POLICY — Eskimo Qubes

Due to the hygienic nature of skincare products, we can only accept returns for items that are unused, unopened, and in their original packaging.

Return requests must be submitted within 14 days of delivery.

Once your return is received and inspected, we will notify you of approval. Approved refunds are issued to your original payment method.

Shipping fees are non‑refundable.

If your order arrives damaged or incorrect, contact us within 48 hours with photos so we can assist you promptly.

We do not offer exchanges. A new order can be placed once your refund is processed.

Promotional, discounted, or final‑sale items cannot be returned or refunded.

For return enquiries: core@eskimoqubes.com